Shipping policy

At JASPER DANIEL PRICE, we are committed to delivering your premium Australian seafood safely, quickly, and reliably to your doorstep. Below is our detailed shipping & delivery policy for all international orders.
1. Order Processing & Dispatch
All orders are processed and dispatched within1–3 business days after payment confirmation. To preserve the maximum freshness of our seafood products, our team arranges packaging and shipment promptly to minimize waiting and transit time.

2. International Shipping & Delivery Time
We provide worldwide shipping services for all our seafood products. Standard international delivery normally takes 7–14 business days, depending on your destination country, local logistics efficiency, and customs clearance progress.
For customers who need faster delivery, we offer an expedited rush shipping option at checkout for your selection.

3. Shipping Fees & Transparent Pricing
Shipping costs are calculated in real time based on your total order weight, package size, and delivery destination. The exact shipping fee will be clearly displayed on the checkout page before you complete payment. There are no hidden charges or extra fees.

4. Customs Duties & Import Taxes
All international shipments may be subject to customs duties, import taxes, or inspection fees, which are determined and charged by your local customs authority. These additional fees are the recipient’s responsibility.
We highly recommend customers check the local import regulations and relevant fee standards of your country before placing an order to avoid unexpected costs and delivery delays.

5. Professional Packaging & Shipping Protection
As a professional seafood supplier, we adopt food-grade, shockproof, and fresh-keeping packaging materials for all orders. Our customized packaging can effectively protect products from extrusion, damage, and temperature changes during long-distance transportation, ensuring the freshness and integrity of your seafood.
For high-value orders, we provide optional shipping insurance at checkout to bring you extra shipping protection and a worry-free shopping experience.

6. Delivery Inspection & After-Sales Support
Please carefully inspect the outer package and products upon delivery. If you receive packages with obvious damage, leakage, or severe deformation, please take photos as evidence, refuse to sign for the package, and contact our customer service team immediately.
If you find any product quality problems or defects after signing for the order, please contact our support team within 48 hours of delivery with valid photos and videos. We will verify the problem as soon as possible and provide solutions including return, exchange, or compensation.

7. Customer Service Assistance
If you have any questions about order processing, shipping time, customs clearance, packaging, or after-sales issues, our professional customer support team is always ready to help you. Please feel free to contact us via email or phone for prompt and professional replies.

We keep optimizing our logistics and packaging services to deliver fresher, safer, and more reliable Australian seafood to every customer worldwide. Thank you for shopping with JASPER DANIEL PRICE!